Zaptest not responding

Zaptest not responding

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  • #32063
    Valentin ZAP
    Keymaster

      Hello Diegobacigalup!

      Are you able to scan any other app, like a chrome browser?

      Thank you,
      ZAPTEST Team

      #32064
      Diego Bacigalup Vértiz
      Participant

        Yes, I did. I made a succesful test with Outlook scanning the GUI

        #32065
        Valentin ZAP
        Keymaster

          Hello Diegobacigalup!

          Unfortunately, we cannot replicate your issue in our lab. Could you try to create a new project and scan it again. If ZAPTEST crashes – could you check out the event viewer and provide logs?

          As we understood – “stop working” means that you cannot control the application. Could it be a popup message…? (At the background)

          Thank you,
          ZAPTEST Team

          #32066
          Diego Bacigalup Vértiz
          Participant

            I quit Zaptest and started again with a new projetct and happens the same.
            I show yesterdays event:


            1001
            4
            0
            0x80000000000000

            318076
            Application
            **********.*******.***.**




            0
            AppHangB1
            No disponible
            0
            ZAPTEST.exe
            1.0.0.0
            5b90b98d
            35c1
            67246336





            \?C:Users*******AppDataLocalTempWER2F8B.tmp.version.xml \?C:Users********AppDataLocalTempWER2FFA.tmp.xml \?C:ProgramDataMicrosoftWindowsWERTempWER3039.tmp.WERInternalMetadata.xml WERGenerationLog.txt
            C:ProgramDataMicrosoftWindowsWERReportQueueCritical_ZAPTEST.exe_4dd71feb948e2995e082afed88eb22d73cde69d5_ca220310_cab_2e1c3076

            0
            d534d539-b2c6-11e8-944e-18dbf244b395
            96


            I put ****** on posible sensible data.

            #32067
            Valentin ZAP
            Keymaster

              Hello Diegobacigalup!

              Thank you for the provided log, do you have another one with .NET exception?

              As an option, could you try to remove all ZAPTEST configurations? Go to: “TOOLS” -> “Options…” -> “Configurations” -> click “Remove All Configurations”. Keep in mind, you have to restore all settings later (login, passwords, etc).

              Thank you,
              ZAPTEST Team

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