Zaptest not responding

[Diego Bacigalup VértizParticipant]

Hello, I´m starting with Zaptest and have this problem.
I’ve started a new project and scanned UltraVNC app and Zaptest stops working. Nothing wakes it up. Had to finish the Zaptest process.
(I Erased the hostname on the VNC on purpose)
Notebook resources are enough 16gb RAM (Using almost 6 GB)
Intel Core i7-6600U CPU @ 2.6GHz
Windows 10 64 bits
HD 127GB used, free 110GB
I have updated Zaptest to last version, and have according to the Windows registry Net Framework 4.7.02558

[Valentin ZAPKeymaster]

Hello Diegobacigalup!

Are you able to scan any other app, like a chrome browser?

Thank you,
ZAPTEST Team

[Diego Bacigalup VértizParticipant]

Yes, I did. I made a succesful test with Outlook scanning the GUI

[Valentin ZAPKeymaster]

Hello Diegobacigalup!

Unfortunately, we cannot replicate your issue in our lab. Could you try to create a new project and scan it again. If ZAPTEST crashes – could you check out the event viewer and provide logs?

As we understood – “stop working” means that you cannot control the application. Could it be a popup message…? (At the background)

Thank you,
ZAPTEST Team

[Diego Bacigalup VértizParticipant]

I quit Zaptest and started again with a new projetct and happens the same.
I show yesterdays event:

–
– 1001
4
0
0x80000000000000

318076
Application
**********.*******.***.**


–

0
AppHangB1
No disponible
0
ZAPTEST.exe
1.0.0.0
5b90b98d
35c1
67246336





\?C:Users*******AppDataLocalTempWER2F8B.tmp.version.xml \?C:Users********AppDataLocalTempWER2FFA.tmp.xml \?C:ProgramDataMicrosoftWindowsWERTempWER3039.tmp.WERInternalMetadata.xml WERGenerationLog.txt
C:ProgramDataMicrosoftWindowsWERReportQueueCritical_ZAPTEST.exe_4dd71feb948e2995e082afed88eb22d73cde69d5_ca220310_cab_2e1c3076

0
d534d539-b2c6-11e8-944e-18dbf244b395
96

I put ****** on posible sensible data.

[Valentin ZAPKeymaster]

Hello Diegobacigalup!

Thank you for the provided log, do you have another one with .NET exception?

As an option, could you try to remove all ZAPTEST configurations? Go to: “TOOLS” -> “Options…” -> “Configurations” -> click “Remove All Configurations”. Keep in mind, you have to restore all settings later (login, passwords, etc).

Thank you,
ZAPTEST Team

[Author]

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