Script gets stuck on the first line zapFIXinitialize

[Curtis DonParticipant]

Hello,
We have an older version of Zap-fix, it seems whenever we run our Zap-fix automated test it gets stuck on the first script line , where it uses the zapFIXinitialize method.
Please help.

[Sasha ZAPModerator]

Hello CurtisDo,

Thank-you for your question.

Basically it is highly recommended to get the latest ZPX (Short for Zap-fix) version, there are a lot of new features, bug fixes, etc:
For example, the current ZPX latest version does not require to use the "zapFIXinitialize" method in the beginning of a ZPX based script.

Regarding your issue, please do the following:

1. First a checklist to handle a well encountered issue where scripts are stuck on "zapFIXinitialize":
1.1 Check Results Viewer.
1.1.2 Stop the test execution.
1.1.3 Click the Results button to open the execution results
Examine the results.

1.2 Find object errors and write them down:
1.2.1 Find General Errors and write them down.

1.3 Check if the main window gets recognized by QTP:
1.3.1 Open the Object Repository of the script and select the main parent object (the application object. Should be a “Window” class).
1.3.2 Click “Highlight in application” button.
1.3.3 If the window does not get highlighted, QTP cannot recognize the parent window.

2. Try the following solutions:
2.1.1 Restart QTP and choose to load only ZAP-fiX add-in. Disable all other add-ins.
2.1.2 Launch QTP, ZPX and ZPX Viewer as administrator (right click -> run as administrator).
2.1.3 Check if all the running applications (QTP, ZAP-fiX, ZAP-fiX Viewer) are running under the same username.
2.1.4 Close QTP, ZAP-fiX and ZAP-fiX Viewer.

2.2.1 Open QTP first as administrator (right click on the shortcut -> run as admin.).
2.2.2 Open ZAP-fiX and ZAP-fiX viewer as administrator.

3 Submit support ticket:
3.1 If none of the above helped solve the case, submit a support ticket with the captured errors from step 1 with screenshots.

Thanks,
Sasha

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