Cannot create ZOE Service Proxy

Cannot create ZOE Service Proxy

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  • This topic has 9 replies, 2 voices, and was last updated 2 years ago by Sasha ZAP.
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  • #57243
    Sasha ZAP
    Moderator

      Hello Marco,
      Please try the following:
      1. Restart your machine and try again.
      2. If #1 does not work, uninstall ZAPTEST completely, delete all ZAPTEST directories,reinstall again ZAPTEST and restart your machine.
      Please let me know if it solved the issue.
      Thanks,
      ZAPTEST Team

      #57255
      Marco Malziotti
      Participant

        Hello Sasha
        1. uninstalled old free version
        2. restart machine
        3. installed new free version (23.0.2)
        4. restart machine
        5. use new version, same error
        https://octospa-my.sharepoint.com/:f:/g/personal/m_malziotti_octotelematics_com/EglhP_oS9uhDprdLKTOhBxEBK1E4CWWZtaYbJVBG7CVS5Q?e=HTwkQ3
        (link available until 21/4)

        Try also on PC: Lenovo ThinkPad X1 Carbon, Intel Core i7 1.8GHz, 16GB RAM, Windows 10 Pro.
        Thanks
        Marco

        #57258
        Marco Malziotti
        Participant

          After uninstalled new version and restart machine, I try to
          1- remove:
          1a- the installation folders (C:Program Files (x86)Zap*)
          1b- the folders %USERPROFILE%AppDataLocalZap*
          1c- the folders %USERPROFILE%AppDataRoamingZap*
          1d- all references of #1a, #1b and #1c from the registry.
          2- Restart machine
          3- Reinstall new version 23.0.2,
          4- Restart machine.
          Use new version 23.0.2, on “scan gui” ZapTest crash : see event “events-carsh-on-scan.evtx” saved at shared path.
          Thanks
          Marco

          #57263
          Marco Malziotti
          Participant

            Trying again I noticed, simultaneously with the presentation of the error, a notification at the bottom right by “CrowdStrike Falcon Sensor” (see attachment “CrowdStrike-blockProcess.png”).
            I also noticed that these two events were also present in the system events: see attachment “eventi-CrowdStrike-bloccaZapTest.evtx”.
            Has something changed in this process that is now seen as “suspicious”?
            Thanks

            Marco

            #57264
            Sasha ZAP
            Moderator

              Thanks Marco.
              If you disable the “CrowdStrike falcon” utility (Or at least create a ZAPTEST exception in it), does ZAPTEST works for you as expected?
              Please advise.
              Thanks,
              ZAPTEST Team.

              #57295
              Sasha ZAP
              Moderator

                Hello Marco,
                ZAP just published a new ZAPTEST v23.1.14 which is now a GA, please download it from ZAP portal and try it as well (It has support for Android v13 and below).
                Please let me know if the new ZAPTEST version orand my previous answer helped with your issue.
                Thanks,
                ZAPTEST Team

                #57299
                Marco Malziotti
                Participant

                  Hello Sasha
                  Disabling process “Zap.Zoe.Server.exe” from checking “CrowdStrike Falcon Sensor”, and repeating the “Scan Gui” (v23.0.2) everything works. Now I try the same operations with v23.1.14.

                  Marco

                  #57300
                  Marco Malziotti
                  Participant

                    After uninstalled old version v23.0.2 and restart machine, I
                    1- remove:
                    1a- the installation folders (C:Program Files (x86)Zap*)
                    1b- the folders %USERPROFILE%/AppData/Local/Zap*
                    1c- the folders %USERPROFILE%/AppData/Roaming/Zap*
                    1d- all references of #1a, #1b and #1c from the registry.
                    2- Restart machine
                    3- Reinstall new version 23.1.14,
                    4- Restart machine.
                    Use new version 23.1.14, on “scan gui” ZapTest crash with same error (see event “events-carsh-on-scan.evtx”), the blocking events by “CrowdStrike Falcon Sensor” are present again.
                    Can you prevent me from calling the security office every time (new ZapTest installation) to make me disable control over the “Zap.Zoe.Server.exe” process?

                    Thanks
                    Marco

                    #57301
                    Sasha ZAP
                    Moderator

                      Thanks Marco, I will check how we can create an exception for “CrowdStrike Falcon Sensor” app.
                      I’ll let you know once I’ll have answer from our R&D team.
                      Thanks,
                      ZAPTEST Team

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