Cannot create ZOE Service Proxy
- This topic has 9 replies, 2 voices, and was last updated 1 year, 8 months ago by
Sasha ZAP.
Sasha ZAP.-
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Marco Malziotti
Hello,
I have updated ZapTest to version 23.0.2. In an attempt to scan a view (“Scan GUI” button), by clicking the mouse on the screen of interest, I got the following error: “Scannin error: Cannot create ZOE Service Proxy”.
PC setup: Lenovo ThikStation P330 + Intel Core i7 3Ghz + 16GB RAM
O.S. : Windows 10 Enterprise 64bit.
ThankMarco Malziotti
Sasha ZAP
Hello Marco,
Please try the following:
1. Restart your machine and try again.
2. If #1 does not work, uninstall ZAPTEST completely, delete all ZAPTEST directories,reinstall again ZAPTEST and restart your machine.
Please let me know if it solved the issue.
Thanks,
ZAPTEST TeamMarco Malziotti
Hello Sasha
1. uninstalled old free version
2. restart machine
3. installed new free version (23.0.2)
4. restart machine
5. use new version, same error
https://octospa-my.sharepoint.com/:f:/g/personal/m_malziotti_octotelematics_com/EglhP_oS9uhDprdLKTOhBxEBK1E4CWWZtaYbJVBG7CVS5Q?e=HTwkQ3
(link available until 21/4)Try also on PC: Lenovo ThinkPad X1 Carbon, Intel Core i7 1.8GHz, 16GB RAM, Windows 10 Pro.
Thanks
MarcoMarco Malziotti
After uninstalled new version and restart machine, I try to
1- remove:
1a- the installation folders (C:Program Files (x86)Zap*)
1b- the folders %USERPROFILE%AppDataLocalZap*
1c- the folders %USERPROFILE%AppDataRoamingZap*
1d- all references of #1a, #1b and #1c from the registry.
2- Restart machine
3- Reinstall new version 23.0.2,
4- Restart machine.
Use new version 23.0.2, on “scan gui” ZapTest crash : see event “events-carsh-on-scan.evtx” saved at shared path.
Thanks
MarcoMarco Malziotti
Trying again I noticed, simultaneously with the presentation of the error, a notification at the bottom right by “CrowdStrike Falcon Sensor” (see attachment “CrowdStrike-blockProcess.png”).
I also noticed that these two events were also present in the system events: see attachment “eventi-CrowdStrike-bloccaZapTest.evtx”.
Has something changed in this process that is now seen as “suspicious”?
ThanksMarco
Sasha ZAP
Thanks Marco.
If you disable the “CrowdStrike falcon” utility (Or at least create a ZAPTEST exception in it), does ZAPTEST works for you as expected?
Please advise.
Thanks,
ZAPTEST Team.Sasha ZAP
Hello Marco,
ZAP just published a new ZAPTEST v23.1.14 which is now a GA, please download it from ZAP portal and try it as well (It has support for Android v13 and below).
Please let me know if the new ZAPTEST version orand my previous answer helped with your issue.
Thanks,
ZAPTEST TeamMarco Malziotti
Hello Sasha
Disabling process “Zap.Zoe.Server.exe” from checking “CrowdStrike Falcon Sensor”, and repeating the “Scan Gui” (v23.0.2) everything works. Now I try the same operations with v23.1.14.Marco
Marco Malziotti
After uninstalled old version v23.0.2 and restart machine, I
1- remove:
1a- the installation folders (C:Program Files (x86)Zap*)
1b- the folders %USERPROFILE%/AppData/Local/Zap*
1c- the folders %USERPROFILE%/AppData/Roaming/Zap*
1d- all references of #1a, #1b and #1c from the registry.
2- Restart machine
3- Reinstall new version 23.1.14,
4- Restart machine.
Use new version 23.1.14, on “scan gui” ZapTest crash with same error (see event “events-carsh-on-scan.evtx”), the blocking events by “CrowdStrike Falcon Sensor” are present again.
Can you prevent me from calling the security office every time (new ZapTest installation) to make me disable control over the “Zap.Zoe.Server.exe” process?Thanks
MarcoSasha ZAP
Thanks Marco, I will check how we can create an exception for “CrowdStrike Falcon Sensor” app.
I’ll let you know once I’ll have answer from our R&D team.
Thanks,
ZAPTEST Team
Marco Malziotti
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