Zaptest crashes when creating view.

This topic has 9 replies, 2 voices, and was last updated 7 years, 3 months ago by Valentin ZAP.

Viewing 9 posts - 1 through 9 (of 9 total)

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December 29, 2017 at 1:14 am #31579
Valentin ZAP
Keymaster
Hello Meking!

Could you send to us your crashlog? You could find some crash logs if you open “Event Viewer” windows.

Also you script contains few mistakes:
- Application(“QAPurchase”)Datatable.Value(“Browser”), site_url – you have missed .Launch command
- For typing inside search box we recommend to use relative objects
Please check out our tutorial: https://www.zaptest.com/tutorial

Thank You,
ZAPTEST Team
December 29, 2017 at 1:28 am #31580
Matthew King
Participant
Here’s what I found…

Log Name: Application
Source: Application Error
Date: 12/28/2017 3:24:00 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Webdev-MattK
Description:
Faulting application name: ZAPTEST.exe, version: 1.0.0.0, time stamp: 0x5a4534cc
Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x2cd1ce3d
Exception code: 0xe0434352
Fault offset: 0x001008b2
Faulting process id: 0x171c
Faulting application start time: 0x01d3802118ceb27d
Faulting application path: C:Program Files (x86)ZAP-fiXStandaloneZAPTEST.exe
Faulting module path: C:WINDOWSSystem32KERNELBASE.dll
Report Id: e4265757-bb7d-4e7f-8bc3-809e48e71181
Faulting package full name:
Faulting package-relative application ID:
Event Xml:

1000
2
100
0x80000000000000

428
Application
Webdev-MattK

ZAPTEST.exe
1.0.0.0
5a4534cc
KERNELBASE.dll
10.0.16299.15
2cd1ce3d
e0434352
001008b2
171c
01d3802118ceb27d
C:Program Files (x86)ZAP-fiXStandaloneZAPTEST.exe
C:WINDOWSSystem32KERNELBASE.dll
e4265757-bb7d-4e7f-8bc3-809e48e71181

Log Name: Application
Source: .NET Runtime
Date: 12/28/2017 3:24:00 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Webdev-MattK
Description:
Application: ZAPTEST.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
at System.Windows.Media.Composition.DUCE+Channel.SyncFlush()
at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean, System.Nullable`1)
at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr)
at System.Windows.Interop.HwndTarget.OnWindowPosChanging(IntPtr)
at System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

Event Xml:

1026
2
0
0x80000000000000

427
Application
Webdev-MattK

Application: ZAPTEST.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
at System.Windows.Media.Composition.DUCE+Channel.SyncFlush()
at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean, System.Nullable`1<ChannelSet>)
at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr)
at System.Windows.Interop.HwndTarget.OnWindowPosChanging(IntPtr)
at System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
December 29, 2017 at 1:57 am #31581
Valentin ZAP
Keymaster
Hello Meking!

According your logs, ZAPTEST doesn’t have enough memory to add 4th view into your project. Could you show your computer configuration and information about OS?

Thank You,
ZAPTEST Team
December 29, 2017 at 2:02 am #31582
Matthew King
Participant
Is this enough info?
December 29, 2017 at 2:20 am #31583
Valentin ZAP
Keymaster
Hello Meking!

Yes, you have a great PC configuration, but something wrong with GPU. Could you try disable hardware acceleration and then try to reproduce the problem? As an option, Microsoft recommends update graphic drivers (please try to disable acceleration first, to find the roots of the problem).

According this article graphics-rendering-registry-settings could you disable acceleration by:
1. Open Registry Editor
2. Create the DWORD key: HKEY_CURRENT_USERSOFTWAREMicrosoftAvalon.GraphicsDisableHWAcceleration
3. Set the value to 1
4. Restart computer and try to reproduce the problem and send us the crash log if possible
To return system to previous state just remove this key (or set it to 0 (zero)) and reboot your computer.

Thank you for helping us to make ZAPTEST better.

Thank You,
ZAPTEST Team
December 29, 2017 at 2:34 am #31584
Matthew King
Participant
I created and set the DWORD key: HKEY_CURRENT_USERSOFTWAREMicrosoftAvalon.GraphicsDisableHWAcceleration to 1.
It is still crashing…

Application: ZAPTEST.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
at System.Windows.Media.Composition.DUCE+Channel.SyncFlush()
at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean, System.Nullable`1)
at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr)
at System.Windows.Interop.HwndTarget.OnWindowPosChanging(IntPtr)
at System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

Faulting application name: ZAPTEST.exe, version: 1.0.0.0, time stamp: 0x5a4534cc
Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x2cd1ce3d
Exception code: 0xe0434352
Fault offset: 0x001008b2
Faulting process id: 0x1508
Faulting application start time: 0x01d3802ad388e379
Faulting application path: C:Program Files (x86)ZAP-fiXStandaloneZAPTEST.exe
Faulting module path: C:WINDOWSSystem32KERNELBASE.dll
Report Id: 35001bc8-198f-42a8-9636-3cf107229e70
Faulting package full name:
Faulting package-relative application ID:
December 29, 2017 at 2:40 am #31585
Matthew King
Participant
I created the DWORD key: HKEY_CURRENT_USERSOFTWAREMicrosoftAvalon.GraphicsDisableHWAcceleration and then
set the value to 1. After rebooting, it still crashes withe the following…

Application: ZAPTEST.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
at System.Windows.Media.Composition.DUCE+Channel.SyncFlush()
at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean, System.Nullable`1)
at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr)
at System.Windows.Interop.HwndTarget.OnWindowPosChanging(IntPtr)
at System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

Faulting application name: ZAPTEST.exe, version: 1.0.0.0, time stamp: 0x5a4534cc
Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x2cd1ce3d
Exception code: 0xe0434352
Fault offset: 0x001008b2
Faulting process id: 0x1508
Faulting application start time: 0x01d3802ad388e379
Faulting application path: C:Program Files (x86)ZAP-fiXStandaloneZAPTEST.exe
Faulting module path: C:WINDOWSSystem32KERNELBASE.dll
Report Id: 35001bc8-198f-42a8-9636-3cf107229e70
Faulting package full name:
Faulting package-relative application ID:
December 29, 2017 at 2:50 am #31586
Valentin ZAP
Keymaster
Hello Meking!

Thank you for this information. Do you have a chance to update/reinstall your video drivers then?

If you are not using the latest version, please be sure that you have updated to the latest public build. Our RnD team trying to reproduce your issue in our lab now. Could you also tell us in detail when crash exactly happens (when you click scan button / after selecting the application / after providing application or view name / etc )? Could you by yourself replicate this problem on another PC?

Let us know if you install this operation system as upgrade for some previous version.

Thank You,
ZAPTEST Team
January 17, 2018 at 5:04 pm #31597
Valentin ZAP
Keymaster
Hello Meking!

Our team has released new version of ZAPTEST, if you still have such issue could you try new version?

Thank You,
ZAPTEST Team
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Zaptest crashes when creating view.

Zaptest crashes when creating view.

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Zaptest crashes when creating view.

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