Zap-fix scan issues

• Author
  Posts
• December 29, 2014 at 7:22 pm #30605
  Curtis Don

  Participant

  Hello Zap,

  After downloading the new Zap-Fix version (ZAPTEST 15.0.6), when we scan application all the scanned objects are being added to the first View, although we open a new blank View and start to scan into it.

  Please advise how to fix this issue.

  December 29, 2014 at 7:23 pm #30606
  Sasha ZAP

  Moderator

  Hello CurtisDo,

  Thank-you for your question.

  Basically there are a few solutions to this issue:

  1. Uninstall ZPX (Short for Zap-Fix) and reinstall it again.

  2. If the above still did not fix the issue:
  Try to restart ZPX by closing its services in the Task Manager (Its Services are: "ZAP-FIX.exe" and "QTAutomationAgent.exe") and execute ZPX again.

  If the issue persists restart ZPX again.

  If the issue was not resolved by restarting ZPX a few times, make sure you have the latest ".NET Framework":
  To download the latest ".NET Framework" write in Google "Download latest .Net Framework version" and open the suggested Microsoft website);
  Download and install the latest ".Net Framework" and restart ZPX again.

  If all the above suggestions did not help, you have to remove completely ZPX and your QTPUFT instance on the same machine, and reinstall both applications again (First QTPUFT, and only after finishing its installation start installing ZPX).

  Please contact Zap for further help.

  Thanks,
  Sasha

• Author
  Posts