iTunes installation is not found

• Author
  Posts
• December 1, 2020 at 8:14 pm #32724
  Valentin ZAP

  Keymaster

  Hello Gustavo!

  The public version does not support iOS 14.2 yet. We will add general iOS 14 support in the upcoming build, sorry for this inconvenience.

  Thank you,
  ZAPTEST Team

  December 1, 2020 at 8:56 pm #32726
  Gustavo Delgado

  Participant

  Hello Andrey,

  I tried to connect another ios device with version 12.4 and the behavior is the same:

  

  

  Any idea what could be wrong?

  December 1, 2020 at 8:59 pm #32727
  Valentin ZAP

  Keymaster

  Hello!

  It could be a wrong message due to the latest iTunes updates.

  Does the device work as expected? Are you able to install the app with certificates?

  Thank you,
  ZAPTEST Team

  December 1, 2020 at 10:01 pm #32728
  Gustavo Delgado

  Participant

  Andrey,

  If I skip the message (click ok button), it gives access to the device, but it cannot install the zap agent, as it does with Android devices.

  I attach screenshoot of the device with the Enviroment Manager.

  

  Regards

  December 1, 2020 at 11:43 pm #32729
  Valentin ZAP

  Keymaster

  Hello!

  Just one detail – do you use the correct provision files for this device?

  I sent this information to our RnD team, they will investigate the issue and I will return it to you shortly.

  Thank you,
  ZAPTEST Team

  December 2, 2020 at 1:11 am #32730
  Gustavo Delgado

  Participant

  Hi,

  I have a doubt: then for each application that I want to use with zaptest within an iOS device I need, .IPA .mobileprovision .p12 and certificate password, as seen in the following screen:

  

  Is it correct?

  December 2, 2020 at 4:32 am #32731
  Valentin ZAP

  Keymaster

  Hello!

  Yes, that’s correct. IPA package and provision files should be for debugging purposes. Only this way Apple allows automate app launching.

  Thank you,
  ZAPTEST Team

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