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GUIscan and Recorder not working

GUIscan and Recorder not working

Home Forums Ask Expert GUIscan and Recorder not working

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  • #32709
    Amy Foust
    Participant

      Hello,

      I’m using free edition. GUIScan results in a large white box with transparent blue and green boxes with no data or indication of what they are. Screen recorder results in a double display (side by side) of my single monitor – you cannot create views from this because they are double. What am I missing? Any assistance is greatly appreciated.

      #32710
      Sergey ZAP
      Keymaster

        Hello!
        Please attach screenshots outlining the issues.

        #32711
        Amy Foust
        Participant

          see screen prints

          #32712
          Sergey ZAP
          Keymaster

            Please try to reinstal ZAPTEST:
            – Uninstall current version;
            – reboot your computer;
            – Download new version from our website using “Offline Installer” link (do not use green button);
            – Run the downloaded exe as administrator.

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