{"id":64247,"date":"2023-08-10T04:57:02","date_gmt":"2023-08-10T04:57:02","guid":{"rendered":"https:\/\/www.zaptest.com\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat"},"modified":"2023-08-10T04:57:02","modified_gmt":"2023-08-10T04:57:02","slug":"10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat","status":"publish","type":"post","link":"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat","title":{"rendered":"10 procesov, aplik\u00e1ci\u00ed a oper\u00e1ci\u00ed, ktor\u00e9 dok\u00e1\u017ee RPA (robotick\u00e1 automatiz\u00e1cia procesov) zvl\u00e1dnu\u0165 a automatizova\u0165!"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A <\/span><a href=\"https:\/\/www.researchnester.com\/reports\/hyper-automation-market\/3960\"><br \/>\n  <span style=\"font-weight: 400;\">Ned\u00e1vna spr\u00e1va spolo\u010dnosti Research Nester <\/span><br \/>\n<\/a> <span style=\"font-weight: 400;\">nazna\u010duje, \u017ee do roku 2024 bud\u00fa dve tretiny mana\u017e\u00e9rskych \u00faloh automatizovan\u00e9. Robotick\u00e1 automatiz\u00e1cia procesov (RPA) je ve\u013emi v\u0161estrann\u00e9 softv\u00e9rov\u00e9 rie\u0161enie, ktor\u00e9 bude ma\u0165 z\u00e1sadn\u00fd v\u00fdznam pri tejto transform\u00e1cii podnikate\u013esk\u00e9ho sveta.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Firmy ka\u017ed\u00e9ho druhu m\u00f4\u017eu vyu\u017e\u00edva\u0165 RPA na automatiz\u00e1ciu r\u00f4znorod\u00fdch procesov, aplik\u00e1ci\u00ed a oper\u00e1ci\u00ed s hmatate\u013en\u00fdmi v\u00fdhodami, medzi ktor\u00e9 patr\u00ed \u00faspora \u010dasu a pe\u0148az\u00ed a zv\u00fd\u0161enie produktivity a spokojnosti zamestnancov.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tento \u010dl\u00e1nok upozor\u0148uje na niektor\u00e9 z najlep\u0161\u00edch sp\u00f4sobov, ako m\u00f4\u017eu t\u00edmy vyu\u017e\u00edva\u0165 <\/span><a href=\"https:\/\/www.zaptest.com\/rpa\"><br \/>\n  <span style=\"font-weight: 400;\">RPA<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> na zv\u00fd\u0161enie efekt\u00edvnosti, zn\u00ed\u017eenie n\u00e1kladov a uvo\u013enenie nov\u00fdch \u00farovn\u00ed produktivity.<\/span><\/p>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #b90000;color:#b90000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #b90000;color:#b90000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#10_manualnych_obchodnych_procesov_aplikacii\" >10 manu\u00e1lnych obchodn\u00fdch procesov, aplik\u00e1ci\u00ed,<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#a_operacie_umoznene_RPA\" >a oper\u00e1cie umo\u017enen\u00e9 RPA<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#1_Zadavanie_udajov\" >#1. Zad\u00e1vanie \u00fadajov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#2_Spracovanie_navratov\" >#2. Spracovanie n\u00e1vratov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#3_Onboarding\" >#3. Onboarding<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#4_Vytvaranie_sprav\" >#4. Vytv\u00e1ranie spr\u00e1v<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#5_Dodrziavanie_pravidiel_KYC_a_AML\" >#5. Dodr\u017eiavanie pravidiel KYC a AML<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#6_Automatizacia_miezd\" >#6. Automatiz\u00e1cia miezd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#7_Marketing\" >#7. Marketing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#8_Kontroly_uverov\" >#8. Kontroly \u00faverov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#9_Monitorovanie_a_porovnavanie_cien\" >#9. Monitorovanie a porovn\u00e1vanie cien<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/dev.zaptest.com\/sk\/10-procesov-aplikacii-a-operacii-ktore-dokaze-rpa-roboticka-automatizacia-procesov-zvladnut-a-automatizovat\/#10_Planovanie_a_sledovanie_zasielok\" >#10. Pl\u00e1novanie a sledovanie z\u00e1sielok<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"10_manualnych_obchodnych_procesov_aplikacii\"><\/span><strong>10 manu\u00e1lnych obchodn\u00fdch procesov, aplik\u00e1ci\u00ed,  <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"a_operacie_umoznene_RPA\"><\/span><strong>a oper\u00e1cie umo\u017enen\u00e9 RPA  <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Trh s robotickou automatiz\u00e1ciou procesov expanduje neuverite\u013en\u00fdm tempom. V z\u00e1vislosti od toho, ktor\u00e9mu zdroju ver\u00edte, sa predpoklad\u00e1, \u017ee zlo\u017een\u00e1 ro\u010dn\u00e1 miera rastu (CAGR) tohto odvetvia sa bude v nasleduj\u00facich siedmich rokoch pohybova\u0165 v rozmedz\u00ed od  <\/span><a href=\"https:\/\/www.fortunebusinessinsights.com\/robotic-process-automation-rpa-market-102042\"><br \/>\n  <span style=\"font-weight: 400;\">20%<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> na <\/span><a href=\"https:\/\/www.grandviewresearch.com\/industry-analysis\/robotic-process-automation-rpa-market\"><br \/>\n  <span style=\"font-weight: 400;\">40%<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Je zrejm\u00e9, \u017ee ved\u00faci predstavitelia podnikov pova\u017euj\u00fa invest\u00edcie do RPA za k\u013e\u00fa\u010dov\u00fa s\u00fa\u010das\u0165 svojich strat\u00e9gi\u00ed digit\u00e1lnej transform\u00e1cie. Ke\u010f\u017ee firmy, ktor\u00e9 myslia na bud\u00facnos\u0165, prij\u00edmaj\u00fa  <\/span><a href=\"https:\/\/www.zaptest.com\/hyperautomation\"><br \/>\n  <span style=\"font-weight: 400;\">hyperautomatiz\u00e1cia<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">, RPA dosiahne takmer univerz\u00e1lne prijatie.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">T\u00edmy, ktor\u00e9 si tento softv\u00e9r osvoja, z\u00edskaj\u00fa n\u00e1skok pred konkurenciou, preto\u017ee RPA bude schopn\u00fd zvl\u00e1dnu\u0165 oper\u00e1cie, ako je zad\u00e1vanie \u00fadajov, spracovanie fakt\u00far a platieb, \u00falohy z\u00e1kazn\u00edckeho servisu, n\u00e1stup zamestnancov a \u010fal\u0161ie.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tu sa pozrite na niektor\u00e9 \u00falohy, ktor\u00e9 t\u00e1to technol\u00f3gia dok\u00e1\u017ee automatizova\u0165 a umo\u017e\u0148uje podnikom rozumnej\u0161ie vyu\u017e\u00edva\u0165 svoje zdroje.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Zadavanie_udajov\"><\/span><strong>#1. Zad\u00e1vanie \u00fadajov<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Zad\u00e1vanie \u00fadajov je v digit\u00e1lnom veku d\u00f4le\u017eitou obchodnou funkciou. Z\u00e1rove\u0148 je to v\u0161ak jeden z naj\u010dastej\u0161ie sa opakuj\u00facich a najn\u00e1ro\u010dnej\u0161\u00edch manu\u00e1lnych procesov. Taktie\u017e trp\u00ed vysokou mierou \u013eudskej chybovosti.  <\/span><span style=\"font-weight: 400;\">Zavedenie automatiz\u00e1cie m\u00e1 ve\u013ek\u00fd zmysel pre spolo\u010dnosti, ktor\u00e9 spravuj\u00fa ve\u013ek\u00e9 mno\u017estvo \u00fadajov.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA bude schopn\u00e1 zvl\u00e1dnu\u0165 oper\u00e1cie, ako s\u00fa:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">z\u00edskavanie \u00fadajov z r\u00f4znych zdrojov vr\u00e1tane softv\u00e9ru tret\u00edch str\u00e1n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Minimaliz\u00e1cia \u013eudsk\u00fdch ch\u00fdb a zabezpe\u010denie kvality a integrity \u00fadajov<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zr\u00fdchlenie procesov zad\u00e1vania \u00fadajov  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Extrahovanie a \u010distenie \u00fadajov s cie\u013eom zabezpe\u010di\u0165 ich spr\u00e1vnu \u0161trukt\u00faru pre centralizovan\u00e9 datab\u00e1zy<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V poslednom <\/span><a href=\"https:\/\/digital.gov\/2022\/01\/26\/assessing-the-state-of-federal-robotic-process-automation-rpa\/\"><br \/>\n  <span style=\"font-weight: 400;\">v\u00fdro\u010dnej spr\u00e1ve digital.gov z roku 2022<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">organiz\u00e1cia uviedla, \u017ee pomocou RPA pomohla feder\u00e1lnej vl\u00e1de skr\u00e1ti\u0165 pribli\u017ene 1,5 mili\u00f3na pracovn\u00fdch hod\u00edn. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\">Jedna z pr\u00edpadov\u00fdch \u0161t\u00fadi\u00ed, na ktor\u00fa spr\u00e1va upozor\u0148uje, ukazuje, ako velite\u013estvo n\u00e1morn\u00e9ho z\u00e1sobovacieho syst\u00e9mu (NAVSUP) vyu\u017eilo RPA na zv\u00fd\u0161enie hodnoty a efekt\u00edvnosti svojej misie na zn\u00ed\u017eenie zne\u010distenia a nebezpe\u010dn\u00fdch materi\u00e1lov, ktor\u00e9 s\u00fa v\u00fdsledkom jeho n\u00e1morn\u00fdch oper\u00e1ci\u00ed.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA umo\u017enila organiz\u00e1cii najm\u00e4 obmedzi\u0165 manu\u00e1lne zad\u00e1vanie \u00fadajov do n\u00e1stroja ERP (Enterprise Resource Planning) n\u00e1morn\u00edctva. Automatizovan\u00e9 procesy zah\u0155\u0148aj\u00fa \u010d\u00edtanie a zachyt\u00e1vanie \u00fadajov z webovej aplik\u00e1cie a ich odosielanie do syst\u00e9mu ERP. Technick\u00fd ved\u00faci NAVSUP nazna\u010duje, \u017ee prijatie RPA skr\u00e1tilo \u0161kolenie z dn\u00ed alebo t\u00fd\u017ed\u0148ov na min\u00faty. Celkovo tento proces u\u0161etril viac ako 6000 hod\u00edn manu\u00e1lnej pr\u00e1ce ro\u010dne.<\/span><\/p>\n<p><a href=\"https:\/\/www.navsup.navy.mil\/Products-Services\/Hazardous-Material-Management\/\"><span style=\"font-weight: 400;\">Viac inform\u00e1ci\u00ed o projekte si m\u00f4\u017eete pre\u010d\u00edta\u0165 tu.  <\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Spracovanie_navratov\"><\/span><strong>#2. Spracovanie n\u00e1vratov<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Ka\u017ed\u00fd, kto prev\u00e1dzkuje elektronick\u00fd obchod, vie, \u017ee spracovanie vr\u00e1tenia tovaru je \u010dasovo n\u00e1ro\u010dn\u00e1 \u00faloha. <\/span><a href=\"https:\/\/ecommercefastlane.com\/7-ecommerce-returns-statistics-that-will-blow-your-mind\/\"><br \/>\n  <span style=\"font-weight: 400;\">Priemern\u00e1 miera n\u00e1vratnosti pre platformy elektronick\u00e9ho obchodu je 18,1 %.<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">, pri\u010dom pod\u013ea in\u00fdch odhadov sa toto \u010d\u00edslo bl\u00ed\u017ei k z\u00e1vratn\u00fdm 30 %. <\/span> <span style=\"font-weight: 400;\">Spracovanie vratiek je jednou z t\u00fdch \u00faloh, ktor\u00e9 neprid\u00e1vaj\u00fa hodnotu knihe objedn\u00e1vok. Ak sa to v\u0161ak nepodar\u00ed efekt\u00edvne, m\u00f4\u017ee to po\u0161kodi\u0165 poves\u0165 podniku a vies\u0165 k strate z\u00e1kazn\u00edkov.  <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Spracovanie n\u00e1vratky obsahuje nieko\u013eko manu\u00e1lnych krokov. RPA bude schopn\u00e1 zvl\u00e1dnu\u0165 oper\u00e1cie, ako s\u00fa:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u010c\u00edtanie a z\u00edskavanie inform\u00e1ci\u00ed z komunik\u00e1cie so z\u00e1kazn\u00edkom a ich prid\u00e1vanie do syst\u00e9mu objedn\u00e1vok na vr\u00e1tenie tovaru.  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rie\u0161enie vr\u00e1ten\u00fdch z\u00e1sielok prostredn\u00edctvom odpoved\u00ed z\u00e1kazn\u00edkom, zasielania prepravn\u00fdch \u0161t\u00edtkov a sledovania vr\u00e1tenia z\u00e1sielok.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Koordin\u00e1cia vr\u00e1tenia alebo v\u00fdmeny prostredn\u00edctvom autoriz\u00e1cie transakci\u00ed a aktualiz\u00e1cie \u00fa\u010dtov<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">komunik\u00e1cia so z\u00e1kazn\u00edkom v ka\u017edom kroku cesty, poskytovanie aktualiz\u00e1ci\u00ed a \u010dasov\u00fdch harmonogramov<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">D\u00f4le\u017eit\u00e1 je spo\u013eahliv\u00e1 politika vr\u00e1tenia tovaru. Shippo, americk\u00e1 platforma pre integr\u00e1ciu softv\u00e9ru na prepravu, sa podelila o v\u00fdsledky  <\/span><a href=\"https:\/\/goshippo.com\/blog\/2022-returns-report\/\"><br \/>\n  <span style=\"font-weight: 400;\">ned\u00e1vny prieskum<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> z ktor\u00e9ho vypl\u00fdva, \u017ee viac ako osem z desiatich z\u00e1kazn\u00edkov si pred k\u00fapou tovaru pre\u010d\u00edta z\u00e1sady vr\u00e1tenia tovaru a takmer polovica si vyberie in\u00e9ho predajcu, ak im tieto z\u00e1sady nevyhovuj\u00fa. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\">Automatiz\u00e1cia politiky vr\u00e1tenia tovaru je pre zanepr\u00e1zdnen\u00e9 prev\u00e1dzky elektronick\u00e9ho obchodu transformuj\u00faca, preto\u017ee uvo\u013e\u0148uje zamestnancov, aby sa mohli s\u00fastredi\u0165 na \u00falohy, ktor\u00e9 generuj\u00fa pr\u00edjmy a lojalitu z\u00e1kazn\u00edkov.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Onboarding\"><\/span><strong>#3. Onboarding<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V posledn\u00fdch rokoch sa ve\u013emi jasne uk\u00e1zala hodnota kvalitn\u00fdch sk\u00fasenost\u00ed s n\u00e1stupom do zamestnania. Na onboarding pou\u017e\u00edvate\u013eov sa zameriava najv\u00e4\u010d\u0161ia pozornos\u0165, preto\u017ee m\u00e1 vplyv na hospod\u00e1rsky v\u00fdsledok. N\u00e1stup zamestnancov a dod\u00e1vate\u013eov tret\u00edch str\u00e1n s\u00fa v\u0161ak kritick\u00e9 procesy, ktor\u00e9 si tie\u017e zasl\u00fa\u017eia pozornos\u0165. Firmy maj\u00fa jedin\u00fa \u0161ancu urobi\u0165 prv\u00fd dojem, a ak ho urobia spr\u00e1vne, je to v\u00fdznamn\u00fd faktor pre siln\u00e9 a trval\u00e9 vz\u0165ahy.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Onboarding v\u0161ak zah\u0155\u0148a ve\u013ea pohybliv\u00fdch \u010dast\u00ed. Niektor\u00e9 z manu\u00e1lnych procesov zah\u0155\u0148aj\u00fa:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vyp\u013a\u0148anie formul\u00e1rov<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zber a spracovanie \u00fadajov<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u010c\u00edtanie a pr\u00edprava dokumentov a zml\u00fav<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Previerky minulosti<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sp\u00e4tn\u00e1 komunik\u00e1cia<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V\u00fdsledn\u00e1 sple\u0165 \u00faloh predstavuje administrat\u00edvnu z\u00e1\u0165a\u017e, ktor\u00e1 m\u00f4\u017ee spomali\u0165 prev\u00e1dzku. Automatiz\u00e1cia n\u00e1stupu m\u00e1 nieko\u013eko v\u00fdhod vr\u00e1tane:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00e4\u010d\u0161ia transparentnos\u0165 prostredn\u00edctvom analytiky<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zlep\u0161en\u00e1 koordin\u00e1cia medzi oddeleniami<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ni\u017e\u0161ie n\u00e1klady<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zmiernenie riz\u00edk a oneskoren\u00ed  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zv\u00fd\u0161en\u00e9 dodr\u017eiavanie predpisov<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Aj ke\u010f niektor\u00e9 prvky n\u00e1stupu vy\u017eaduj\u00fa osobnej\u0161\u00ed pr\u00edstup, mnoh\u00e9 kroky mo\u017eno automatizova\u0165. <\/span><a href=\"https:\/\/www.rdglobalinc.com\/rpa-robotic-process-automation-case-study\/\"><br \/>\n  <span style=\"font-weight: 400;\">Niektor\u00e9 pr\u00edpadov\u00e9 \u0161t\u00fadie<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> ukazuj\u00fa, ako oddelenia \u013eudsk\u00fdch zdrojov u\u0161etrili 2000 pracovn\u00fdch hod\u00edn ro\u010dne a skr\u00e1tili \u010das n\u00e1stupu o viac ako 80 %.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Vytvaranie_sprav\"><\/span><strong>#4. Vytv\u00e1ranie spr\u00e1v<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Tvorba spr\u00e1v je pre v\u00e4\u010d\u0161inu firiem k\u013e\u00fa\u010dov\u00e1. Pom\u00e1ha mana\u017ementu udr\u017eiava\u0165 preh\u013ead o trendoch v podniku a prij\u00edma\u0165 rozhodnutia zalo\u017een\u00e9 na \u00fadajoch. Zhroma\u017e\u010fovanie v\u0161etk\u00fdch t\u00fdchto \u00fadajov na jednom mieste v\u0161ak m\u00f4\u017ee by\u0165 \u010dasovo ve\u013emi n\u00e1ro\u010dn\u00e9.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jednou z ve\u013ek\u00fdch v\u00fdziev pri pod\u00e1van\u00ed spr\u00e1v je frekvencia. V z\u00e1vislosti od organiz\u00e1cie alebo \u00fa\u010delu m\u00f4\u017eu by\u0165 spr\u00e1vy potrebn\u00e9 denne, t\u00fd\u017edenne alebo mesa\u010dne. V mnoh\u00fdch scen\u00e1roch s\u00fa potrebn\u00e9 na po\u017eiadanie. Zhroma\u017e\u010fovanie v\u0161etk\u00fdch \u00fadajov z r\u00f4znych zdrojov si m\u00f4\u017ee vy\u017eadova\u0165 zna\u010dn\u00fa koordin\u00e1ciu, pri\u010dom sa \u010dasto \u010derpaj\u00fa inform\u00e1cie z r\u00f4znorod\u00fdch a ne\u0161trukt\u00farovan\u00fdch zdrojov \u00fadajov.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA umo\u017e\u0148uje odborn\u00edkom v oblasti \u013eudsk\u00fdch zdrojov, financi\u00ed, marketingu alebo viacer\u00fdch \u010fal\u0161\u00edch oddelen\u00ed r\u00fdchlo zhroma\u017e\u010fova\u0165 inform\u00e1cie zo \u0161irokej \u0161k\u00e1ly zdrojov. Boty mo\u017eno vycvi\u010di\u0165 na zhroma\u017e\u010fovanie \u00fadajov z e-mailov, tabuliek, datab\u00e1z a r\u00f4znych aplik\u00e1ci\u00ed.  <\/span><span style=\"font-weight: 400;\">Nastavenie t\u00fdchto \u00faloh na konkr\u00e9tne intervaly pom\u00e1ha zn\u00ed\u017ei\u0165 mno\u017estvo pr\u00e1ce s procesom vykazovania.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pod\u00e1vanie spr\u00e1v je ove\u013ea viac ako len vymen\u00favanie faktov a \u010d\u00edsel. Hoci s\u00fa \u0161tatistick\u00e9 \u00fadaje jednozna\u010dne nevyhnutn\u00e9, ich skuto\u010dn\u00e1 hodnota spo\u010d\u00edva vo vytv\u00e1ran\u00ed cenn\u00fdch poznatkov. V mnoh\u00fdch oh\u013eadoch ide o klasick\u00fd pr\u00edpad pou\u017eitia RPA, preto\u017ee technol\u00f3gia dop\u013a\u0148a pracovn\u00edkov a pom\u00e1ha im produkova\u0165 kvalitnej\u0161iu pr\u00e1cu.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA umo\u017e\u0148uje efekt\u00edvnu de\u013ebu pr\u00e1ce, ktor\u00e1 maximalizuje zdroje. Boti dok\u00e1\u017eu r\u00fdchlo zhroma\u017e\u010fova\u0165 \u00fadaje zo \u0161irokej \u0161k\u00e1ly zdrojov, zatia\u013e \u010do \u013eudsk\u00ed pracovn\u00edci m\u00f4\u017eu tieto \u00fadaje kontextualizova\u0165 a porozumie\u0165 im. Spolo\u010dnosti m\u00f4\u017eu ka\u017ed\u00fd t\u00fd\u017ede\u0148 alebo mesiac u\u0161etri\u0165 hodiny, ktor\u00e9 sa r\u00fdchlo nazbieraj\u00fa. Je to dokonal\u00e9 spojenie efektivity robotov a \u013eudskej kreativity.  <\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Dodrziavanie_pravidiel_KYC_a_AML\"><\/span><strong>#5. Dodr\u017eiavanie pravidiel KYC a AML<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Povinnos\u0165 pozna\u0165 svojho klienta (KYC) sa t\u00fdka mnoh\u00fdch r\u00f4znych spolo\u010dnost\u00ed. Banky a finan\u010dn\u00e9 in\u0161tit\u00facie, poskytovatelia \u00faverov, FinTech, st\u00e1vkov\u00e9 spolo\u010dnosti, makl\u00e9ri a \u010fal\u0161\u00ed s\u00fa povinn\u00ed zhroma\u017e\u010fova\u0165 a spravova\u0165 \u00fadaje a dokumenty o klientoch, aby pomohli dodr\u017eiava\u0165 predpisy proti praniu \u0161pinav\u00fdch pe\u0148az\u00ed (AML).  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Op\u00e4\u0165 plat\u00ed, \u017ee tieto z\u00e1v\u00e4zky neprispievaj\u00fa k pr\u00edjmom v knihe objedn\u00e1vok. Nedodr\u017eiavanie predpisov v\u0161ak podnikom sp\u00f4sobuje \u0161kody v podobe pok\u00fat a po\u0161kodenia dobr\u00e9ho mena. Jednoducho povedan\u00e9, tieto \u00falohy s\u00fa ide\u00e1lnymi kandid\u00e1tmi na automatiz\u00e1ciu.  <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">RPA bude schopn\u00e1 zvl\u00e1dnu\u0165 oper\u00e1cie, ako s\u00fa:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u010c\u00edtanie a anal\u00fdza \u00fadajov a dokumentov o z\u00e1kazn\u00edkoch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overovanie inform\u00e1ci\u00ed o z\u00e1kazn\u00edkoch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zostavovanie a kontrola \u00fadajov o z\u00e1kazn\u00edkoch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vykon\u00e1vanie hodnotenia riz\u00edk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Komunik\u00e1cia so z\u00e1kazn\u00edkmi<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">City Union Bank (CUB), <\/span><a href=\"https:\/\/www.expresscomputer.in\/rpa\/we-have-seen-strong-traction-for-automation-solutions-in-banking-and-financial-sector\/51322\/\"><br \/>\n  <span style=\"font-weight: 400;\">popredn\u00e1 juhoindick\u00e1 banka zaviedla automatiz\u00e1ciu na spracovanie KYC a otv\u00e1ranie \u00fa\u010dtov<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">. <\/span> <\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">RPA je povolen\u00e1:  <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zn\u00ed\u017eenie spotreby pr\u00e1ce o 66 %  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">7-n\u00e1sobn\u00e9 zr\u00fdchlenie otv\u00e1rania \u00fa\u010dtov<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00fdrazne zn\u00ed\u017een\u00e1 chybovos\u0165<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Celkovo ide o vynikaj\u00face v\u00fdsledky, ktor\u00e9 zd\u00f4raz\u0148uj\u00fa, ako RPA pom\u00e1ha podnikom prosperova\u0165.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Automatizacia_miezd\"><\/span><strong>#6. Automatiz\u00e1cia miezd<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Mzdy s\u00fa \u010dasovo n\u00e1ro\u010dn\u00e9 pre podniky ka\u017edej ve\u013ekosti. Ve\u013ek\u00e9 podniky maj\u00fa zna\u010dn\u00fd po\u010det zamestnancov, ktor\u00fdch treba zaplati\u0165, zatia\u013e \u010do men\u0161ie firmy nemaj\u00fa v\u017edy rozpo\u010det na \u0161pecializovan\u00fdch mzdov\u00fdch pracovn\u00edkov.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Existuje nieko\u013eko d\u00f4vodov, pre\u010do je spracovanie miezd skvel\u00fdm kandid\u00e1tom na RPA. Na za\u010diatku ide o \u00falohy s vysok\u00fdm objemom a zalo\u017een\u00e9 na pravidl\u00e1ch. V skuto\u010dnosti ve\u013ek\u00e1 \u010das\u0165 tejto pr\u00e1ce spad\u00e1 do kateg\u00f3rie spracovania \u00fadajov. Manu\u00e1lne spracovanie miezd zah\u0155\u0148a zber \u00fadajov, vykazovanie v\u00fddavkov, v\u00fdpo\u010det dan\u00ed, d\u00e1vok a \u010fal\u0161ie zlo\u017eitosti.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Medzi v\u00fdhody RPA pri automatiz\u00e1cii miezd patr\u00ed vy\u0161\u0161ia r\u00fdchlos\u0165, presnos\u0165, \u00faspora n\u00e1kladov a pr\u00edsnej\u0161ie dodr\u017eiavanie predpisov. A  <\/span><a href=\"https:\/\/fulcrumdigital.com\/case-studies\/saving-200k-via-rpa-in-hospitality\/\"><br \/>\n  <span style=\"font-weight: 400;\">pr\u00edpadov\u00e1 \u0161t\u00fadia z ve\u013ekej pohostinskej skupiny<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> ukazuje potenci\u00e1l RPA pre mzdy: zn\u00ed\u017eili n\u00e1klady na spracovanie miezd pribli\u017ene o 90 %, \u010d\u00edm u\u0161etrili 200 tis\u00edc USD ro\u010dne. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Marketing\"><\/span><strong>#7. Marketing<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Ned\u00e1vne \u0165a\u017ek\u00e9 hospod\u00e1rske podmienky prin\u00fatili ved\u00facich predstavite\u013eov podnikov, aby presk\u00famali mo\u017enosti rozpo\u010dtov\u00fdch \u0161krtov. Marketingov\u00e9 oddelenia s\u00fa ako v\u017edy medzi prv\u00fdmi oddeleniami, ktor\u00e9 poci\u0165uj\u00fa chlad hospod\u00e1rskeho spomalenia. T\u00edmy generuj\u00face pr\u00edjmy maj\u00fa za \u00falohu &#8222;robi\u0165 viac s menej&#8220;, \u010do je v s\u00fa\u010dasnom prostred\u00ed n\u00e1ro\u010dn\u00e1 \u00faloha.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u00e1klady na z\u00edskanie z\u00e1kazn\u00edka (CAC) sa v posledn\u00fdch rokoch vymkli spod kontroly. Vyh\u013ead\u00e1vanie nov\u00fdch obchodov sa pre niektor\u00e9 firmy stalo tak\u00fdm konkuren\u010dn\u00fdm, \u017ee to brzd\u00ed celkov\u00fa ziskovos\u0165.  <\/span><span style=\"font-weight: 400;\">RPA m\u00f4\u017ee pom\u00f4c\u0165 marketingov\u00fdm t\u00edmom t\u00fdm, \u017ee automatizuje mno\u017estvo opakuj\u00facich sa a \u010dasovo n\u00e1ro\u010dn\u00fdch \u00faloh spojen\u00fdch s dosahovan\u00edm pr\u00edjmov.  <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V marketingovom kontexte bude RPA schopn\u00e1 zvl\u00e1dnu\u0165 \u00falohy, ako s\u00fa:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatiz\u00e1cia kampan\u00ed na oslovenie prostredn\u00edctvom SMS, e-mailu a soci\u00e1lnych m\u00e9di\u00ed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ponuky PPC rekl\u00e1m na Google a Facebook Ads<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A\/B testovanie rekl\u00e1m na zabezpe\u010denie maxim\u00e1lnej \u00fa\u010dinnosti rekl\u00e1m<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sp\u00fa\u0161\u0165anie spr\u00e1v SEO pre k\u013e\u00fa\u010dov\u00e9 slov\u00e1 a \u00fa\u010dinnos\u0165 kampan\u00ed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hodnotenie a kvalifik\u00e1cia potenci\u00e1lnych z\u00e1kazn\u00edkov<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Automatiz\u00e1cia je v skuto\u010dnosti pre marketing tak\u00e1 \u00fa\u010dinn\u00e1, \u017ee v posledn\u00fdch rokoch vzniklo mno\u017estvo \u0161pecializovan\u00e9ho softv\u00e9ru, ktor\u00fd t\u00fato \u00falohu zvl\u00e1da. Jednou z nev\u00fdhod je, \u017ee niektor\u00e9 z t\u00fdchto n\u00e1strojov s\u00fa drah\u00e9 alebo vy\u017eaduj\u00fa \u010das\u0165 rozpo\u010dtu na reklamu, ale bez \u017eeleznej z\u00e1ruky v\u00fdsledkov.  <\/span><span style=\"font-weight: 400;\">N\u00e1stroje RPA umo\u017e\u0148uj\u00fa podnikom vytvori\u0165 si vlastn\u00e9 verzie t\u00fdchto strojov, ktor\u00e9 vyhovuj\u00fa ich cie\u013eom a softv\u00e9rov\u00fdm bal\u00edkom.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_Kontroly_uverov\"><\/span><strong>#8. Kontroly \u00faverov<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u00daverov\u00e9 kontroly s\u00fa nevyhnutnou s\u00fa\u010das\u0165ou n\u00e1le\u017eitej starostlivosti. Hoci by ochrana va\u0161ej firmy mala by\u0165 prvorad\u00e1, mnoh\u00e9 t\u00edmy zanedb\u00e1vaj\u00fa t\u00fato pr\u00e1cu. V\u00fdsledkom je, \u017ee za to zaplatia nesk\u00f4r.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Existuje nieko\u013eko scen\u00e1rov, v ktor\u00fdch podniky potrebuj\u00fa vykona\u0165 kontrolu \u00faverovej bonity. Napr\u00edklad pri prij\u00edman\u00ed nov\u00fdch z\u00e1kazn\u00edkov, dod\u00e1vate\u013eov alebo zamestnancov. Navy\u0161e, s\u00fa\u010das\u0165ou celkov\u00e9ho dodr\u017eiavania predpisov pri prij\u00edman\u00ed nov\u00fdch dod\u00e1vate\u013eov s\u00fa aj kontroly \u00faverovej spo\u013eahlivosti.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Automatizovan\u00e9 kontroly \u00faverovej bonity s\u00fa pre podniky pr\u00ednosom z viacer\u00fdch h\u013ead\u00edsk. Na za\u010diatok s\u00fa r\u00fdchle, \u010do v\u00fdrazne zlep\u0161uje \u010das rozhodovania v podnikan\u00ed. T\u00fdm sa v\u0161ak v\u00fdhody nekon\u010dia. Odstr\u00e1nenie \u013eud\u00ed z rovnice m\u00e1 aj \u010fal\u0161ie v\u00fdhody, ako napr\u00edklad zn\u00ed\u017eenie potenci\u00e1lnej zaujatosti vo\u010di vyraden\u00fdm osob\u00e1m a zn\u00ed\u017eenie s\u00favisiacich n\u00e1kladov na pracovn\u00fa silu.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA umo\u017e\u0148uje spolo\u010dnostiam prihl\u00e1si\u0165 sa do pracovn\u00fdch syst\u00e9mov, zhroma\u017e\u010fova\u0165 \u00fadaje, porovn\u00e1va\u0165 ich s \u00faverov\u00fdmi spravodajsk\u00fdmi slu\u017ebami, z\u00edskava\u0165 relevantn\u00e9 inform\u00e1cie a pod\u00e1va\u0165 spr\u00e1vy v priebehu nieko\u013ek\u00fdch min\u00fat. T\u00edmy ho dokonca m\u00f4\u017eu zabudova\u0165 do svojich pracovn\u00fdch postupov, tak\u017ee proces sa spust\u00ed bez ak\u00e9hoko\u013evek \u013eudsk\u00e9ho z\u00e1sahu.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"9_Monitorovanie_a_porovnavanie_cien\"><\/span><strong>#9. Monitorovanie a porovn\u00e1vanie cien  <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Podniky si m\u00f4\u017eu navz\u00e1jom konkurova\u0165 na viacer\u00fdch frontoch. M\u00f4\u017eu vynikn\u00fa\u0165 oproti svojim konkurentom na z\u00e1klade kvality svojho tovaru alebo slu\u017eieb alebo t\u00fdm, \u017ee pon\u00fakaj\u00fa podporu alebo pohodlie na vy\u0161\u0161ej \u00farovni. Nem\u00f4\u017eete sa v\u0161ak vyhn\u00fa\u0165 skuto\u010dnosti, \u017ee cena je pre spotrebite\u013eov obrovsk\u00fdm faktorom.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Na preplnen\u00fdch trhoch s\u00fa ceny konkuren\u010dnou v\u00fdhodou. Dynamick\u00e1 tvorba cien je d\u00f4le\u017eit\u00fdm n\u00e1strojom najm\u00e4 na r\u00fdchlo sa meniacich a ve\u013ekoobjemov\u00fdch trhoch. Monitorovanie konkurentov s cie\u013eom zisti\u0165, ako upravuj\u00fa svoje ponuky, v\u0161ak vy\u017eaduje ve\u013ea manu\u00e1lnej pr\u00e1ce. Navy\u0161e je to \u00faloha, ktor\u00e1 si vy\u017eaduje zna\u010dn\u00fa pozornos\u0165.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pou\u017e\u00edvanie RPA umo\u017e\u0148uje t\u00edmom preh\u013ead\u00e1va\u0165 webov\u00e9 str\u00e1nky konkurencie a zaznamen\u00e1va\u0165 meniace sa ceny. Ak je obchodn\u00fdm cie\u013eom zosta\u0165 pod ponukou konkurentov alebo v ur\u010ditom rozmedz\u00ed, t\u00edmy m\u00f4\u017eu automatizova\u0165 svoje ceny tak, aby r\u00e1stli a klesali spolu s konkurenciou. Nemus\u00ed \u00eds\u0165 ani o zmeny v re\u00e1lnom \u010dase; m\u00f4\u017ee \u00eds\u0165 aj o zabezpe\u010denie neust\u00e1lej aktualiz\u00e1cie syst\u00e9mov CRM, aby mali predajn\u00e9 t\u00edmy v\u017edy tie najlep\u0161ie inform\u00e1cie, ktor\u00e9 im pom\u00f4\u017eu uzatv\u00e1ra\u0165 obchody.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u00e1kupcovia m\u00f4\u017eu vyu\u017e\u00edva\u0165 RPA aj na monitorovanie cien surov\u00edn. Nastaven\u00edm konkr\u00e9tnych parametrov sa m\u00f4\u017eu presun\u00fa\u0165 na zabezpe\u010denie tovaru za v\u00fdhodn\u00e9 ceny, \u010d\u00edm u\u0161etria nev\u00fdslovn\u00e9 sumy.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"10_Planovanie_a_sledovanie_zasielok\"><\/span><strong>#10. Pl\u00e1novanie a sledovanie z\u00e1sielok<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Aj ke\u010f sa preprava a logistika stali hlavn\u00fdmi akt\u00e9rmi celkov\u00e9ho trendu digitaliz\u00e1cie, v t\u00fdchto podnikoch je st\u00e1le prekvapivo ve\u013ea manu\u00e1lnej pr\u00e1ce pri pl\u00e1novan\u00ed a sledovan\u00ed. S to\u013ek\u00fdmi r\u00f4znymi dod\u00e1vate\u013emi, z ktor\u00fdch ka\u017ed\u00fd m\u00e1 svoje vlastn\u00e9 port\u00e1ly, m\u00f4\u017ee koordin\u00e1cia prepravy a monitorovanie pr\u00edjmu tovaru zabra\u0165 ve\u013ea \u010dasu.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">RPA zvl\u00e1dne oper\u00e1cie ako:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vyh\u013ead\u00e1vanie najr\u00fdchlej\u0161\u00edch alebo n\u00e1kladovo najefekt\u00edvnej\u0161\u00edch prepravn\u00fdch tr\u00e1s<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spracovanie objedn\u00e1vok a platieb<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Komunik\u00e1cia so softv\u00e9rom na riadenie skladu alebo z\u00e1sob<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sledovanie dod\u00e1vok a poskytovanie \u00fapln\u00e9ho auditu<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">oznamovanie aktualiz\u00e1ci\u00ed prostredn\u00edctvom komunika\u010dn\u00fdch platforiem<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zvy\u0161ovanie fakt\u00far<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Automatiz\u00e1cia, \u010di u\u017e <a href=\"https:\/\/www.zaptest.com\/\">testovanie softv\u00e9ru<\/a>, RPA alebo in\u00e1, m\u00f4\u017ee pom\u00f4c\u0165 maloobchodn\u00edkom, elektronick\u00fdm obchodom alebo doru\u010dovate\u013esk\u00fdm spolo\u010dnostiam tret\u00edch str\u00e1n pri zav\u00e1dzan\u00ed pr\u00edstupu k logistike, ktor\u00fd je viac zameran\u00fd na z\u00e1kazn\u00edka. Zn\u00ed\u017eenie po\u010dtu hod\u00edn manu\u00e1lnej pr\u00e1ce str\u00e1ven\u00fdch pri vybavovan\u00ed po\u017eiadaviek na prepravu m\u00f4\u017ee v\u00fdrazne zn\u00ed\u017ei\u0165 prev\u00e1dzkov\u00e9 n\u00e1klady a z\u00e1rove\u0148 zabezpe\u010di\u0165, aby z\u00e1kazn\u00edci dostali po\u017eadovan\u00fa \u00farove\u0148 slu\u017eieb.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Ned\u00e1vna spr\u00e1va spolo\u010dnosti Research Nester nazna\u010duje, \u017ee do roku 2024 bud\u00fa dve tretiny mana\u017e\u00e9rskych \u00faloh automatizovan\u00e9. Robotick\u00e1 automatiz\u00e1cia procesov (RPA) je ve\u013emi v\u0161estrann\u00e9 softv\u00e9rov\u00e9 rie\u0161enie, ktor\u00e9 bude ma\u0165 z\u00e1sadn\u00fd v\u00fdznam pri tejto transform\u00e1cii podnikate\u013esk\u00e9ho sveta. Firmy ka\u017ed\u00e9ho druhu m\u00f4\u017eu vyu\u017e\u00edva\u0165 RPA na automatiz\u00e1ciu r\u00f4znorod\u00fdch procesov, aplik\u00e1ci\u00ed a oper\u00e1ci\u00ed s hmatate\u013en\u00fdmi v\u00fdhodami, medzi ktor\u00e9 patr\u00ed [&hellip;]<\/p>\n","protected":false},"author":14624,"featured_media":64208,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_titles_title":"10 procesov, ktor\u00e9 m\u00f4\u017ee RPA automatizova\u0165 (+ pr\u00edpadov\u00e9 \u0161t\u00fadie a pr\u00edklady)","_seopress_titles_desc":"Zozn\u00e1mte sa s 10 najd\u00f4le\u017eitej\u0161\u00edmi procesmi, ktor\u00e9 dok\u00e1\u017ee RPA (robotick\u00e1 automatiz\u00e1cia procesov) automatizova\u0165 - od zad\u00e1vania \u00fadajov a spracovania vratiek a\u017e po pl\u00e1novanie a sledovanie z\u00e1sielok!  ","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"none","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"obidve","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":"","beyondwords_generate_audio":"","beyondwords_integration_method":"","beyondwords_project_id":"","beyondwords_content_id":"","beyondwords_preview_token":"","beyondwords_player_content":"","beyondwords_player_style":"","beyondwords_language_code":"","beyondwords_language_id":"","beyondwords_title_voice_id":"","beyondwords_body_voice_id":"","beyondwords_summary_voice_id":"","beyondwords_error_message":"","beyondwords_disabled":"","beyondwords_delete_content":"","beyondwords_podcast_id":"","beyondwords_hash":"","publish_post_to_speechkit":"","speechkit_hash":"","speechkit_generate_audio":"","speechkit_project_id":"","speechkit_podcast_id":"","speechkit_error_message":"","speechkit_disabled":"","speechkit_access_key":"","speechkit_error":"","speechkit_info":"","speechkit_response":"","speechkit_retries":"","speechkit_status":"","speechkit_updated_at":"","_speechkit_link":"","_speechkit_text":""},"categories":[330],"tags":[],"class_list":["post-64247","post","type-post","status-publish","format-standard","has-post-thumbnail","category-roboticka-automatizacia-procesov"],"acf":{"short_name":"10 procesov, ktor\u00e9 dok\u00e1\u017ee RPA automatizova\u0165"},"_links":{"self":[{"href":"https:\/\/dev.zaptest.com\/sk\/wp-json\/wp\/v2\/posts\/64247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.zaptest.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.zaptest.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.zaptest.com\/sk\/wp-json\/wp\/v2\/users\/14624"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.zaptest.com\/sk\/wp-json\/wp\/v2\/comments?post=64247"}],"version-history":[{"count":0,"href":"https:\/\/dev.zaptest.com\/sk\/wp-json\/wp\/v2\/posts\/64247\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.zaptest.com\/sk\/wp-json\/wp\/v2\/media\/64208"}],"wp:attachment":[{"href":"https:\/\/dev.zaptest.com\/sk\/wp-json\/wp\/v2\/media?parent=64247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.zaptest.com\/sk\/wp-json\/wp\/v2\/categories?post=64247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.zaptest.com\/sk\/wp-json\/wp\/v2\/tags?post=64247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}